Legal • Privacy • Trust

Privacy, Terms & Support for SIA

Welcome to the official legal center of SIA — By Nexora AI. Here you can read our Privacy Policy, Child Safety Standards, Terms & Conditions, Refund Policy, and contact details in one clean place.

Secure Experience Premium Support Strict Child Safety Transparent Policies

Child Safety Standards

Our strict policy against Child Sexual Abuse Material (CSAM).

Zero Tolerance Policy

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Commitment to Minor Safety

At Nexora AI, the safety of minors is our absolute highest priority. We maintain a strict, zero-tolerance policy against the generation, discussion, or sharing of Child Sexual Abuse Material (CSAM) and the sexual exploitation or abuse of children.

Zero Tolerance: We do not allow any content or conversation that depicts, encourages, or promotes the sexual abuse or exploitation of minors.
Enforcement: If any user is found attempting to generate or discuss CSAM, their account will be immediately and permanently terminated without appeal.
Reporting to Authorities: We are legally and morally committed to complying with all applicable laws. Any detection of CSAM will be actively reported to relevant law enforcement authorities and organizations such as NCMEC (National Center for Missing & Exploited Children).
User Reporting: Users can report any safety concerns directly within the app or by contacting our dedicated compliance team immediately at siabynexora.ai@gmail.com.

Privacy Policy

How user information is collected, stored, and protected.

Updated for SIA

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Information We Collect

To provide login, chat continuity, and premium access, SIA may collect limited user information such as:

Email address or login identifier
Basic account information used for authentication
Chat history and conversation records
Subscription and payment status
Technical device and access-related data for safety and app performance

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How We Use Data

Your data is used only to operate and improve the SIA experience.

To let you sign in and access your account
To save your conversations and preferences
To activate and manage premium access
To protect the platform from abuse, fraud, or unauthorized access
To improve service quality and feature performance

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Data Sharing & Protection

Nexora AI does not sell your personal data. We may rely on trusted service providers such as authentication, hosting, storage, and payment partners only when required to operate the service.

We take commercially reasonable steps to protect user data, but no online platform can promise absolute security. By using SIA, you understand and accept this standard limitation of internet-based services.

Terms & Conditions

Rules for access, usage, and responsible behavior inside the app.

Use of Service

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Acceptance of Terms

By accessing or using SIA, you agree to these Terms & Conditions and all policies linked on this page. If you do not agree, please do not use the service.

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User Responsibilities

You are responsible for your account and activity
You must not use SIA for unlawful, abusive, or harmful purposes
You must not attempt to exploit, reverse engineer, or damage the platform
You must not misuse premium access or payment systems

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Service Availability

Features, pricing, limits, model behavior, and access policies may be updated, improved, paused, or removed at any time to keep the service secure and sustainable.

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Account Restriction

Nexora AI may suspend, restrict, or remove access to any account that violates rules, abuses the platform, harms other users, or creates security risk.

Refund Policy

Simple and transparent payment terms for premium access.

Payments & Billing

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Premium Payments

Premium plans for SIA are processed securely through supported payment providers such as Razorpay. Once premium access is successfully activated on your account, the transaction is generally treated as completed.

Refunds are not guaranteed once premium has been successfully delivered
If a payment fails but amount is deducted, please wait for provider reconciliation
If you believe you were charged incorrectly, contact support with payment details
Duplicate or failed transactions may be reviewed on a case-by-case basis

For billing concerns, include your registered email, payment ID, and issue summary so support can review faster.

Contact Us

Need help? Reach out for support, payments, or policy questions.

Support

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Official Contact Details

Product

SIA — By Nexora AI

Website

nexora-privacy-terms.online

siabynexora.ai@gmail.com

Chat on WhatsApp

Company

Nexora AI

Use Case

Privacy, legal, support & billing help

Need support regarding SIA?

For payment issues, premium activation, policy questions, or account help, use the official support methods below.

Email Support WhatsApp Support